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Metrocrest Orthopedics Dallas Texas

CONTACT US

Address:
4780 North Josey Lane
Carrollton, TX 75010

Phone:
Main: (972) 492-1334
Fax: (972) 492-7909

Online Contact Form

Note: for Appointment requests please visit our Online Registration page and register with our new patient portal. Thank you.

Name*:

Daytime Phone:*

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Important Numbers

In an effort to expedite your calls to our office, you may chose to bypass the main phone line and go straight to your desired service area by calling one of the phone numbers below:

Pharmacy Refill

(972) 395-2240

Use to call in your prescription refill request.

     

Pharmacy Refill Fax

(972) 939-7224

Use to fax in your prescription refill request.

     

Billing Department

(972) 395-2220

Use to speak to someone in our Account Services department if you have billing questions or concerns.

     

Billing Fax

(972) 492-5174

Use to correspond with our Account Services department concerning billing matters.

     

Workers Compensation

972-395-2284

Use for questions or concerns regarding Workers Compensation.

     

Workers Comp. Fax

(972) 395-2299

Use to correspond with our Workers Compensation department.

     

Physical Therapy

(972) 395-2293

Use to contact our Physical Therapy department directly for appointments, questions, or concerns.

     

Physical Therapy Fax

(972) 395-2294

Use to correspond with our Physical Therapy department.

For appointments, test results, or medical questions, call our main number at (972) 492-1334.

Telephone Tips

  • Since Monday morning is our busiest time, it is easier to get through between 1:30 PM and 4:30 PM for non-urgent matters.

  • There is now an option to leave a message after hours and on weekends using our answering service.

  • We try to return all calls by 2:00 PM the same day unless the physician is out of the office and needs to be consulted.

  • When calling to schedule an appointment, please have all necessary documentation available at the time of your call (i.e. pt name, address, contact #, dob, ss# & insurance name/address/phone #/ID & group #s).

  • You may now dial a few of our departments directly in order to eliminate the wait time.  Prescription refills are 972-395-2240 and Billing is 972-395-2220.

  • If you know your party's extension you may dial it directly at 972-395-2XXX, where XXX is their extension.


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Copyright ©2009 Metrocrest Orthopaedics & Sports Medicine
4780 North Josey Lane • Carrollton, TX 75010 • (972) 492-1334

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