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A message of sincere thanks from the C. Family:

Lisa is a Hebron High Cheerleader. Dr. Heier has been treating for a Liz Frank injury. I am happy to say that she made it through cheer camp and continues to gain mobility slowly! Bless you and your office for helping us through two surgeries and a very tough six months. From insurance filings to handicap permits to pain management, you and your staff have helped Lisa get on the road back to the tumbling track! She’ll be on the sidelines this year at the Varsity games cheering on the team!

Eric completed his Freshman year at Texas A & M and would like to thank Dr. Heier for a year of help with a very bad ankle sprain his Senior year on the Hebron Baseball team. Before that, Dr. Wheeless helped Eric with a cyst on his elbow, and last December, Dr. Goodhart and Dr. Heier helped repair damage to Eric’s shoulder and ankle. We are happy to say that Eric HAS actually done his rehab and is fully enjoying intramurals and a good GPA!

Needless to say…..

Our family just wanted to thank your group of doctors for helping us through a very tough year. Bless you and your staff for your commitment and care.

Sincerely,

Miriam and Allan C., Eric and Lisa C.

Other comments left by our patients:

"Everyone at MOSM is friendly, courteous, and attentive to my needs as a patient and a customer." - DL

"Outstanding service and staff. Lots of friends go to you folks and all can't say enough good things about you. Great to work with." - JV

"Me, my sister, and brother in law all use MOSM for our various aches & pains, and we all have had great experiences with all staff." - LM

"My experience at Metrocrest was excellent." - SW

"We were impressed with/the surgery center - the physical therapy facility - very helpful." - MK

"Dr. Guess's treatment of our daughter was excellent. He was thorough, direct, yet considerate and understanding. I would recommend him." - MG

"I've gone to several of the doctors there for various problems and all are excellent!" - JK

"I was treated in a courteous, professional & caring way by everyone, you guys are great!" - LG

"I am very pleased with your doctors and medical staff." - LB

"Dr. Heier is a wonderful doctor. The best ankle surgeon alive. The staff at the office is kind and very helpful." - AC

"Dr. Goodhart is an excellent doctor! The cortisone shot only hurt one tenth of what I expected. My shoulder feels a lot better!" - JT

"Entire staff is efficient, pleasant, professional, and treats patients with compassion." - PS

"The staff is exceptional! From the moment you walk in the door, everyone is smiling and makes you feel like you are special. Each department, from the physicians office, physical therapy and the surgery center, couldn't be more professional and considerate! You are all the best! I got wonderful care! God bless each of you! " - LK

"Keep Up The Good Work!! Professionalism can be rewarding." - YC

"The entire staff was very pleasant from the check-in staff expecting my arrival, the PA and DR explaining everything clearly to the check-out staff making further arrangements easy and pleasant. This made a very stressful day much easier." - RW

"I just wanted to thank you for having the online accounts available. The site is user friendly and I truly appreciate that there are no extra fees for paying online! In addition I want you to know how much I appreciated the format of the bill itself. This is the first time I have not had to search the tiny print fir the account number, payment amount and due date! The information for accessing this account was in perfect placement and large enough to see and read, How many times do we " ...there has to be a better way...? Not this time! " WELL DONE! " - JM

"I am very pleased, thankful, and appreciative with the service that I received. The staff and the physician were very helpful, knowledgeable and considerate. I will definitely refer this practice to others and will also tell my PCP to refer more patients as well." - RO

"Dr. Sethi was perhaps the most helpful doctor I have ever had the experience to speak with. She seems to really care about her patients and their comfort." - DC

"Very caring and compassionate staff." - VC

"I really appreciate the care I' ve received from your office!" - JS

"Our family has had two members become patients of Dr. Graehl and CORE in the last year. The CORE staff is outstanding and the results have been exceptional. Michael's oversight in Jordan's rehab from a soccer-related MCL sprain has resulted in her ability to play better than ever - both in the physical aspect of the game but also psychologically." - LS

" I wanted to express my appreciation to your office and surgical team for the truly wonderful treatment I receive before, during, and after my surgery. The entire experience with Metrocrest Orthopaedics reflects great care in the selection and training of staff and in this regard, this patient salutes you and your colleagues." - RW

" Dr. Fagelman is by far the best doctor I have ever seen. I despise going to any and all medical facilities until Dr. Fagelman changed my view of doctors. He is knowledgeable and confident without being condescending and arrogant. He treats patients with compassion and sympathy without ever losing his authority as a doctor. I visited Dr. Fagelman after I broke my humerus and he calmly explained that i would need surgery. He allowed me to ask as many questions as I wanted and he met with my family and allowed them to ask questions as well. He kept my family informed before, during , and after my surgery. My family and I can't say enough good things about him." - HH

"The care that I have received over the last 2 years has been excellent. I have a rather unusual situation and feel like everyone has extended the utmost in care. Words alone cannot express my gratitude for the care that I have been given. Everyone has extended themselves and have gone above and beyond in finding an end to my situation. Thanks to all!" - CD

"I always recommend your facility/doctors to anyone that asks. The people who have used your facility/doctors always tell me how happy they were that they went there. I have a co-worker that changed doctors just to go there for her hip surgery." - HS

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